Krista Lynn Designs - Contact Us

Updated: 05/12/2008

732-988-7636

HOW TO PLACE AN ORDER

We currently accept through a secure online shopping cart provided by PayPal. If you would rather not process your order via the internet, we would be more than happy to handle your order via the phone by calling 732-988-7636. If you would prefer paying by check (payable to .ArtSpa.) or money order, please send an email to krista@theartspa.com indicating the name of the item(s) you would like to purchase as well as your contact information. You will be contacted via email or by phone in handling your request. Once payment is received the item will be shipped. If payment is not received within 7 days of the request, the item will be put back into stock. 7% sales tax is calculated for orders processed within the state of New Jersey.

SHIPPING and HANDLING

$6.00 will be added to each order to cover shipping and handling costs. Items are shipped Priority Mail with Delivery Confirmation via the US Postal Service. Creations are embraced in beautiful packaging.

RETURN POLICY

If you are not satisfied with your purchase, please contact Krista (732-988-7636 or krista@theartspa.com) within 14 days of the purchase date. More than happy to exchange for a different creation within the 14 day limit or issue a refund. A refund will be credited in the original payment method providing that the creation is received in satisfactory condition. Exchanges are for items that are currently in stock, special creations do not apply. All sale items are final sale and may not be returned or exchanged. Shipping and handling fees are non-refundable.

REPAIRS

Each piece of jewelry is handmade with care and tested to withstand many conditions. Your piece will bring you much joy for years to come. However, accidents do happen. Will be happy to repair your piece one time within 6 months of purchase for free. Please contact us via email at krista@theartspa.com.

FINDERS FEE

If you know of a great boutique / gallery in your area we would love to give you a $50 gift certificate to Krista Lynn Designs if they carry our products. Email Krista at krista@theartspa.com if a boutique or gallery comes to mind.

PRIVACY POLICY

Personal information including name, address, email and phone are required during the purchasing process. This information is kept for business record purposes only. Krista Lynn Designs does not rent, sell or share this information with any third party.

Email data is used for the Krista Lynn Designs monthly newsletter. Customers may unsubscribe to newsletter at anytime.

Financial information provided during payment process is input directly into the payment gateway. Krista Lynn Designs does not have access to or retain this information.